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Is not a user in your zoom account
Is not a user in your zoom account









is not a user in your zoom account

Either action can be accomplished in the JHU IT Service Catalog.Ī: The use of service accounts are considered on a case-by-case basis.Ī: We don’t recommend sharing accounts, as it would increase the risk that two groups/users might be trying to run different meetings from the same account simultaneously. You can downgrade your account from Licensed to Basic, or you can deactivate your account. Q: How do I downgrade my Zoom account from Licensed to Basic? How do I change my cost center?Ī: You can downgrade your Licensed account to Basic or change your cost center in the JHU IT Service Catalog.Ī: There are two ways to cancel your subscription. Q: How do I upgrade my Zoom account from Basic to Licensed?Ī: You can upgrade your account to Licensed by going through the account setup process in the JHU IT Service Catalog again, and choosing Licensed as the account type.

  • Customize Personal Link, if on a business or education account.
  • Be assigned user add-ons such as large meeting, webinar, or personal audio conference.
  • Utilize account add-ons such as conference room connector.
  • Assign others to schedule and schedule on behalf of.
  • Pro/Licensed users have these additional features available:

    is not a user in your zoom account

    By default, they can host meetings with up to 300 participants and large meeting licenses are available for additional capacity. Licensed: A Licensed (formerly known as Pro) user is a paid account user who can host unlimited meetings on the public cloud.

    is not a user in your zoom account

    They cannot utilize user and account add-ons such as large meeting, webinar, or conference room connector. As of July 15, 2022, all Basic user meetings be limited to 40 minutes. Q: What is the difference between a Basic and a Licensed account?Ī: Basic: A Basic user can host meetings with up to 300 participants.

    is not a user in your zoom account

    Account ManagementĪ: Sign up for an account through the JHU IT Service Catalog! Once your account is provisioned, you’ll receive an email with instructions on logging in. For more Johns Hopkins-specific questions, see below:įor questions related to student Zoom accounts, see the Zoom FAQ for Students.











    Is not a user in your zoom account